# Why wasn't the coupon code applied to my order?

> Promotional codes for additional discounts require that you be logged into your shopping profile to have the discount applied to your order.      Addit...

Source: https://help.boscovs.com/en_us/why-wasn-t-the-discount-applied-in-my-shopping-bag-r1WCCtIZF

Last updated: 2024-03-01T19:41:39.097Z

Make sure the coupon code is not expired, and that you are typing in the correct code. Our coupons and offers will not be a barcode number but will be a word or a phrase. Please look for the "online redemption code" if you received a physical coupon card. Additionally, some promotional discounts may have exclusions. Please see the list of exclusions.

You can also contact a Shopper Services Specialist at 1-800-284-8155 Monday through Saturday 9:00 AM to 8:00 PM EST and Sunday 10:00 AM to 7:00 PM EST.